Delivery and Returns
We offer the following Delivery options:-
PLEASE NOTE CARE PRODUCTS AND POLISHES ARE NON-REFUNDABLE AND CANNOT BE RETURNED.
WE OFFER FREE EXCHANGES. PLEASE CONTACT US AT GSENQUIRIES@GOODWINSMITH.CO.UK FOR A FREE RETURNS ADDRESS LINK.
UK Standard (Signed For) – Free Delivery (3 - 5 days).
UK Next Day*(Signed For) – £5.99 (orders placed before 11:00am between Monday – Thursday. Orders placed on Friday, will be delivered on Saturday. Orders placed over the weekend will be processed on Monday and delivered on Tuesday.) Orders placed on a bank holiday will be processed on Tuesday and delivered on Wednesday) *Mainland UK only
UK Next Day (Saturday Delivery) – £5.99 (orders placed before 11:00am on Friday).
For a full list of countries we deliver to please click here.
For our returns policy, please see our returns and exchanges page.
Please email email@example.com for a quick response.
If you have a delivery query, please allow until the end of your delivery window (UK, up to 5 days, Non UK - up to 10 days) before contacting our Customer Services team.
EXTENDED RETURNS PERIOD TILL THE 31st JANUARY 2017
From the 1st October 2016 we will extend our standard 14 days returns period to the 31st January 2017 on all orders. Items must be returned in their original packaging and be unworn to receive a refund.